Salary: $12.00 to $13.00 /hour
We are hiring a Bilingual Customer Service Representative / Front Office Assistant for a company in Dallas (75220) that sells cleaning and restoration supplies and equipment. Information on how to apply is at the bottom of the ad!
The hours are Monday – Friday from 8 AM – 5 PM
The starting pay is: $12-$13 an hour
* Greets walk-in customers and answers questions clearly and competently.
* Learns and teaches customers about products; assisting sales in the showroom.
* Stocks shelves in showroom and stockroom.
* Notifies customers by phone about upcoming specials and events.
* Maintains a clean, professional, and inviting atmosphere and showroom.
* Interacts with customers and fellow CSR’s via telephone, email and face-to-face while exercising patience and demonstrating professionalism.
* Drafts necessary quotes and documents, as requested by the customer or sales reps in a timely manner.
* Computes price, discount and shipping charges as required.
* Promptly process orders error free, with specific attention to credit information.
* Maintains and follows up on all orders, deliveries, quotes and past due accounts.
* Documents and investigate customer complaints.
* Assists with coordinating/set up/cleanup of educational classes.
* High school diploma or equivalent.
* Must have valid driver’s license and own dependable transportation.
* Minimum of 2 years of customer service experience is preferred.
* Strong knowledge of customer services ethics, principles and procedures.
* Ability to multitask and work well in a fast paced environment.
* Proficient in administrative and documentation procedures.
* Competent with working on a computer; must be familiar with MS Suite.
* Strong communication skills: written and verbal.
* High level of organizational skills with great attention to detail.
FOR MORE QUESTIONS CONTACT TUCKER MULLENS